We are committed to your satisfaction, and if for any reason you are not happy with your purchase, we offer a straightforward return and refund process.

Return Policy

  • 30-Day Return Window: You may return your purchase within 30 days of the original order date.
  • Condition of Returns: Items must be unused, undamaged, and in their original packaging to be eligible for a full refund.
  • Initiating a Return: Please contact our customer support team at team@vpenstylus.com with your order details and reason for return. We will provide you with further instructions and a return authorization if needed.

Refund Policy

  • Inspection Upon Receipt: Once we receive your returned item, our team will promptly inspect it to ensure it meets the return criteria.
  • Full Refund: Upon successful inspection, a full refund will be issued to your original payment method.
  • Processing Time: Please allow up to 3 business days for the refund to be processed once your return is received.

Additional Information

  • Exchanges: If you prefer an exchange rather than a refund, please mention this when contacting customer support.
  • Policy Updates: This policy is subject to change at any time without prior notice. Please review it periodically for any updates.

If you have any questions or require further assistance, feel free to reach out to our customer support team.